Food for Thought
· 1 MIN READ

EPOS Systems for Restaurants: A Beginner's Guide

As a restaurant owner or manager, you are likely familiar with the concept of an electronic point of sale (EPOS) system. But for those who may be unfamiliar, an EPOS system is a computerised system that is used to process transactions, including orders and payments, at a restaurant or other retail establishment.

There are many different components that make up an EPOS system, including a computer, a monitor, a cash drawer, a receipt printer, and a barcode scanner. Some EPOS systems may also include additional features such as a kitchen display system (KDS) or a customer-facing display for menu items and pricing.

So, what exactly does an EPOS system do for a restaurant? Essentially, it helps to streamline and automate various aspects of the ordering and payment process. With an EPOS system, orders can be taken and processed electronically, eliminating the need for manual order taking and reducing the risk of errors. EPOS systems also allow for the tracking of inventory, sales, and customer data, which can be useful for analysing trends and making informed business decisions.

In addition to processing orders and payments, an EPOS system can also be used to manage other aspects of a restaurant's operations, such as employee scheduling and payroll. The best EPOS systems for restaurants (such as Lightspeed) will also integrate with other systems, such as mobile ordering platforms (storekit) or customer relationship management (CRM) platforms (like Stampede), and more.

Overall, an EPOS system is a valuable tool for restaurants that want to streamline their operations and improve efficiency. While it can require an upfront investment in hardware and software, an EPOS system can ultimately save time and money by automating various tasks and providing valuable insights into sales and customer behaviour. If you decide to use an EPOS systems such as Lightspeed or Comtrex, you'll be able to do some amazing things with leading mobile ordering platforms too!

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FREQUENTLY ASKED QUESTIONS

Will I need to hire more staff to run food & drink?
No, you will not need to hire more floor staff. Our partners find that they can serve more customers with their same teams, by removing their unnecessary steps of service. Your customers get their food & drink quicker, and your staff can focus on providing a better service.
Will it reduce customer interaction?
No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with customers and serving with a smile.
Do you charge commissions?
No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.
Do my guests want to order from their phones?
Mobile ordering lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.
Is my business right for this?
No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.