Food for Thought
· 1 MIN READ

Online Orders vs. EPOS: The Clear Winner for Restaurants

Are you tired of the hassle and headache of using an electronic point of sale (EPOS) system in your restaurant? Yeah, we were too. It's why we built storekit. It's also why we're here to tell you about the joys of taking online orders for your restaurant. Trust us, it's a game-changer.

First of all, let's talk about the convenience factor for your customers. No more standing in line or fighting for a table just to place an order. With online ordering, your customers can relax at home or on the go and still enjoy your delicious food. It's a win-win situation – they get to skip the chaos and you get more business.

Accuracy is another big advantage of online ordering. We've all had those moments where we place an order and then realise that the server got something wrong. It's frustrating for the customer and it can lead to extra work and lost profits for the restaurant. With online ordering, customers can review their orders before submitting them, reducing the chance of mistakes. Plus, the orders are sent straight to the kitchen, eliminating the potential for errors during the ordering process.

Online ordering can also help increase efficiency and reduce labour costs for your restaurant. Servers won't be tied up taking orders, which means they can focus on other tasks or you can operate with fewer staff. And let's be real, who doesn't love saving time and money?

Finally, online ordering gives you a wealth of data to track and analyse. With an EPOS system, it can be tough to get a complete picture of your sales and customer behaviour. Online orders, on the other hand, can easily be tracked and analysed, providing valuable insights into things like popular menu items, busiest times, and customer demographics. This information can help you make smart decisions about pricing, promotions, and menu offerings.

In short, online ordering is the way to go if you want to streamline your operations, improve customer convenience, and boost your bottom line. So say goodbye to EPOS and hello to online orders – your restaurant (and your customers) will thank you.

RELATED BLOGS

Food for Thought
· 2 MIN READ

Benefits of CRM systems for restaurants

Read More
Feature Focus
· 2 MIN READ

Order & Pay Essentials - Why your restaurant needs a CRM system in 2023

Read More

YOU’RE MISSING OUT ON

+28%
more sales
+42%
more tips
+3X
more covers served

BOOK A DEMO WITH AN EXPERT

See storekit’s digital order & pay solution for ambitious restaurants & hospitality in action.

FREQUENTLY ASKED QUESTIONS

Will I need to hire more staff to run food & drink?
No, you will not need to hire more floor staff. Our partners find that they can serve more customers with their same teams, by removing their unnecessary steps of service. Your customers get their food & drink quicker, and your staff can focus on providing a better service.
Will it reduce customer interaction?
No, you will not lose out on customer interaction. By removing tasks for your staff, they can spend more time on what matters. Bar staff can focus on making the best drinks possible, rather than taking orders. Floor staff can focus on engaging with customers and serving with a smile.
Do you charge commissions?
No, we do not charge commission costs. Only transaction fees, just as you would pay with PDQ machines.
Do my guests want to order from their phones?
Mobile ordering lets your guests order what they want, when they want. They get their food & drink quicker, without the stress of paying the bill. Your staff get more tips & can focus on what they do best - providing the best quality customer experience. You'll make more money & save costs. It's a win-win for everyone involved.
Is my business right for this?
No matter the shape or size of your business, storekit is the right tool for your operation. We work with all kinds of hospitality businesses in the UK (& abroad) to increase their sales, control their costs & enable an exceptional customer experience.