Does this replace table service?

No, and it should not. Pay-at-table is an option on the bill, not an instruction. Servers still take the order and run the floor; what goes away is the ten minutes at the end where a table is occupied by people who have already decided to leave.

What happens to tips?

Tipping is prompted at the point of payment, with the default rate you set, and reports by server where your EPOS supports it. Operators generally see tip rates hold or improve compared with a card machine handed across the table.

Can we use it in some areas and not others?

Yes. Channels are configured per area, so you can run QR order-and-pay on the terrace, pay-at-table only in the dining room, and nothing at all in a private room.

Online ordering for casual dining

Turn tables without rushing anyone

Pay-at-table removes the two slowest minutes of every cover - the wait for the bill and the wait for the card machine. Around 18% faster turns, without a single guest feeling hurried.

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7 min

Saved per table with pay-at-table

Converting checkout

5-star Google reviews

+6.4%

Spend per head

What actually gets in the way

The bill takes longer than dessert
Guests settle on their own phone the moment they are ready, not when a server next passes. The table is free while they are still saying goodbye.
Splitting holds up the pass
By item or evenly, sorted between the guests on their own phones, without occupying a member of staff for six minutes.
Covers you never upsold
The prompt for another round or a dessert runs on every table rather than when someone remembers to ask.
One menu, several rooms
Terrace, bar and dining room can run different service styles off the same menu - QR ordering outside, table service in, one set of prices to maintain.

What you would run

Operators already running it

84 hours

of staff time saved per day across the estate

It's an extra member of the team, without the extra cost.

Operations team · Daisy Green

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areas - terrace, restaurant floor, and bar

Storekit has helped us reduce overheads and manage a very busy operation in a much more efficient way.

Carlos Aparicio · General Manager · Hot Rocks

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2×

the app users they had on Vita Mojo

We had a platform that did everything - but not well enough. The app had no branding, we had no control, and our catering team were spending every morning on the phone to couriers.

David McCarroll · Tech Lead · Sprout & Co

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Things operators ask

Does this replace table service?
No, and it should not. Pay-at-table is an option on the bill, not an instruction. Servers still take the order and run the floor; what goes away is the ten minutes at the end where a table is occupied by people who have already decided to leave.
What happens to tips?
Tipping is prompted at the point of payment, with the default rate you set, and reports by server where your EPOS supports it. Operators generally see tip rates hold or improve compared with a card machine handed across the table.
Can we use it in some areas and not others?
Yes. Channels are configured per area, so you can run QR order-and-pay on the terrace, pay-at-table only in the dining room, and nothing at all in a private room.